FAQs
Introduce your brand, products and vision statement and welcome customers to your store.
Yes! We send orders to European Union countries via DHL courier. Shipping to the EU costs 4 euros.
We process orders in most cases within 24 hours. To this time, you should add the delivery time, which you will find here.
You can pay for your order via PayPal. Payment by bank transfer and cash on delivery is not possible.
Please contact us via the contact form. We will help you as soon as possible.
We never test products or ingredients on animals, nor do we allow suppliers to conduct testing on our behalf.
Yes, our Hyaluronic Serum is vegan.
The definition of a natural cosmetic is not regulated by law, but 98% of the ingredients in our Hyaluronic Serum are of natural origin.
Our bottle is made of glass, which means it can be infinitely recycled. Paper used for our folding boxes is manufactured with wind energy, produced carbon neutral and FSC certified. The cartons used for shipments are recyclable, FSC certified, 70% of the paper for their production comes from recycling. The paper filling of our packages has the Blue Angel certificate – a very rigorous certificate for the most ecological products that meet a number of requirements, including, for example, noise level during production.